Prescriptions

Ordering Repeat Prescriptions

Repeat prescriptions are medications that have been prescribed by your doctor for ongoing use. These medications will appear on your prescription slip as items that your doctor wants you to continue taking regularly. You can also access and manage your list of repeat prescriptions through your online account using the NHS App.

Please note that prescription requests typically take up to 48 hours to process, so it is important to plan ahead and ensure you have enough medication to last until your new prescription is ready. If you have any concerns or questions about your repeat prescriptions, don’t hesitate to speak to your doctor or pharmacist for further guidance.

Collecting your prescriptions

Please allow two full working days for prescriptions to be processed. Due to the high volume of prescriptions we are unable to contact patients to let them know their prescription is ready for collection.

Medication reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

NHS Prescription Charges/Exemptions

These charges apply in England only. For information about prescription exemptions please visit the NHS website

Pharmacies

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

Pharmacists are experts in medicines who can help you with minor health concerns.

As qualified healthcare professionals, they can offer clinical advice and over-the-counter medicines for a range of minor illnesses, such as coughs, colds, sore throats, tummy trouble and aches and pains.

Minor Ailments Service

Our local chemists offer a Minor Ailments Scheme which enables patients to get some medications without prescription. Please click here to see details of medications available over the counter.

Recent Prescribing Guidance

In March 2018 NHS England published new prescribing guidance covering 35 minor, short term health conditions which are either self-limiting or suitable for self-care. A ‘self-limiting’ condition does not require any medical advice or treatment as it will usually clear up on its own (such as sore throats, coughs, colds and viruses) and a ‘minor illness that is suitable for self-care’ can be treated with items that can be purchased over the counter from a pharmacy. The new guidance from NHS England recommends that GPs no longer prescribe medicines that are readily available over the counter at pharmacies.

Please click here for further details.

Online Services

The easiest ways to order repeat prescriptions are:

NHS App

Using the NHS Account (through the NHS website or in the NHS App)

You can easily choose where your prescriptions are sent. So, if you know you’ll be away from home or you are moving home, you can change your nominated pharmacy from within the app. 
You can also order your prescription at any time that suits you. There’s no need to wait to join a telephone queue or wait until the GP surgery opens.
It’s easy to use, and, if you hit a snag, you can go to ‘Help’ in the top right-hand corner of the app or visit nhs.uk/helpmeapp.
Find out more about the NHS App at: www.nhs.uk/nhsapp.

Login to NHS App